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Implementing Cisco IOS Telephony and Unified Communications Express (IITUCX)

Duration: 5 Days               

Who Should Attend

  • Network administrators
  • Network engineers
  • Systems engineers
  • Network managers
  • Network designers


The knowledge and skills that a learner must have before attending this course are as follows:

  • Ability to configure and operate Cisco routers and switches
    • Cisco CCENT® certification recommended prerequisite

Course Objectives

Upon completion of this course the student should be able to:

  • Explain the benefits and components of a Cisco Unified Communications system
  • Describe how traditional telephony systems operate
  • Describe the basic operation, protocols, and components that are involved in a VoIP call, and you will be able to configure a gateway to support these calls
  • Implement Cisco Unified CME to support a single site
  • Install and configure Cisco Unity Express, including Cisco Unity Express AutoAttendant

Course Content

Implementing Cisco IOS Telephony and Unified Communications Express (IITUCX) v8.5 is a five-day ILT class designed to be the primary training for Cisco Unified Communications Manager Express (Cisco Unified CME) and Cisco Unity Express. The goal of the course is to provide learners with the necessary knowledge and skills to implement Cisco Unified CME and Cisco Unity Express by using the CLI and GUI interfaces.

  • Course Introduction
  • Cisco Unified Communications System Introduction
  • Traditional Telephony Operations
  • VoIP Fundamentals
  • Cisco Unified Communications Manager Express Implementation
  • Cisco Unity Express Implementation
  • Lab Guide

Related certificates

Register to training

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